Privacy Policy Kelinci88 – Malaysian Member Data Protection

1. Introduction – Kelinci88's Privacy Commitment

Kelinci88 ("we", "the platform") is committed to protecting the privacy and security of every member's personal data. This Privacy Policy sets out transparently how we handle your personal information when you register, use our services, or interact with Kelinci88 in any capacity.

This Policy applies to all users of the kelinci88.asia website, the Kelinci88 mobile app, and all services we offer, including Sports Betting, live casino, slots, and other popular games. By registering an account or using our platform, you agree to the collection and use of your information as described in this Privacy Policy.

Kelinci88 operates in accordance with internationally recognised data protection principles, including data minimisation, transparency in data use, robust security, and respect for individuals' rights over their own data.

2. Personal Data We Collect

Kelinci88 collects various types of personal information to enable us to provide a secure, transparent, and high-quality service to Malaysian members. The following are the categories of data we collect:

Data You Provide Directly:

• Full name as stated on your official identification document.
• National identity card number (MyKad) or passport number for KYC identity verification.
• Date of birth to verify that you are at least 18 years of age.
• An active Malaysian phone number for account verification and communications.
• Email address for account verification and platform notifications.
• Financial information including e-wallet account numbers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) or FPX/DuitNow details for deposit and withdrawal purposes.
• Your current residential address in Malaysia.

Automatically Collected Data:

• IP address and general location information (state within Malaysia).
• Device type, operating system, and web browser version in use.
• Usage log data including pages visited, access times, and in-platform actions.
• Cookie data and similar tracking technologies (see Section 6).
• Betting history, deposits, withdrawals, and in-platform gaming activity.

3. How We Use Your Data

Kelinci88 uses members' personal data solely for legitimate and necessary purposes in operating the platform. The following are the primary purposes for which your data is used:

• Identity Verification & KYC: To verify your identity during registration and prior to withdrawals in compliance with anti-money laundering (AML) requirements.
• Account Management: Creating and managing your Kelinci88 account, processing secure logins, and recovering your account when needed.
• Transaction Processing: Processing deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX, as well as withdrawals in MYR.
• Service Provision: Providing access to Sports Betting, live casino, slots, and all popular games on the Kelinci88 platform.
• Service Communications: Sending important notifications about your account, transaction confirmations, promotional updates, and platform announcements.
• Customer Support: Resolving inquiries, complaints, and support requests submitted to our Malay-language support team.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, duplicate accounts, and any misuse of the platform.
• Legal Compliance: To comply with applicable laws, regulations, and directions from relevant authorities.
• Platform Improvements: We analyze aggregated usage patterns to improve the overall user experience, platform performance, and the variety of games on offer.
• Marketing (With Consent): Sending promotional information, bonus offers, and Kelinci88 updates to members who have consented to receive them. You may unsubscribe at any time.

4. Sharing Data with Third Parties

Kelinci88 does not sell, rent, or trade members' personal data to any third party for marketing purposes. However, there are limited circumstances in which we may share your data with certain parties:

• Payment Processors: Required financial data is shared with licensed payment service providers such as DuitNow, Touch 'n Go, GrabPay, Boost, ShopeePay, and FPX solely to process your transactions. These providers are bound by strict confidentiality agreements.
• Technology Provider: Third-party technology companies that help us operate the platform, such as cloud service providers and security systems. They are only permitted to access the data required for their specific tasks.
• Game Providers: The minimum information required to grant access to certain games, without exposing your full financial details.
• Legal Authorities: Where required by law, a court order, or a legitimate enforcement authority, Kelinci88 will disclose the necessary information. We will notify you of any such disclosure unless we are legally prohibited from doing so.
• Anti-Fraud System: Certain data may be shared with industry fraud detection systems to protect the entire player community from unlawful activity.

All third parties that receive Kelinci88 member data are bound by data processing agreements requiring them to protect that information to the same standard as Kelinci88, or higher.

5. Data Security Measures

Kelinci88 implements comprehensive technical and organisational security measures to protect member personal data from unauthorised access, disclosure, alteration, or destruction.

• 256-bit SSL/TLS Encryption: All data transmitted between your device and Kelinci88's servers is encrypted using 256-bit SSL/TLS — the same standard used by Malaysia's leading financial institutions.
• Encryption of Data at Rest: Sensitive data such as financial information and identity details are stored in encrypted form in our databases.
• Strict Access Controls: Only authorised staff with a legitimate business need may access member data, and all access is logged and monitored.
• Two-Factor Authentication (2FA): Available for member accounts and mandatory for internal admin access as an additional layer of protection.
• Regular Security Audits: The Kelinci88 platform undergoes regular security audits and penetration testing conducted by independent security experts.
• 24/7 Monitoring: An automated monitoring system operates around the clock to detect any unusual activity or unauthorised access attempts.

6. Cookies & Tracking Technologies

Kelinci88 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

Required Cookies (Mandatory):

These cookies are essential for the platform to function properly. They store your login session information, security settings, and basic preferences. Disabling this type of cookie will affect the platform's functionality.

Performance & Analytics Cookies:

Helping us understand how members use the platform — which pages are visited most, how much time is spent, and where members encounter difficulties. This information is used in aggregate form (without identifying individuals) to improve the platform.

Functional Cookies:

Remembering your preferences such as your chosen language (Bahasa Melayu), favourite bet types, and display settings — giving you a more personalised experience every time you use Kelinci88.

7. Your Privacy Rights

As a Kelinci88 member, you have the following rights regarding your personal data. We fully respect these rights and will process any request promptly:

• Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification: If your data is inaccurate or incomplete, you have the right to request an immediate correction or update.
• Right to Erasure: You may request deletion of your personal data in certain circumstances, subject to our legal data retention obligations.
• Right to Restrict Processing: You may request that we restrict the processing of your data under certain circumstances, such as when you are disputing the accuracy of your data.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another platform.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where we process data on the basis of your consent, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.

To exercise any of the rights above, please email us at support@kelinci88.asia with the subject line "Privacy Rights Request" along with your account details. We will process your request within 30 calendar days.

8. Data Retention Period

Kelinci88 retains members' personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law.

• Active Account Data: Retained for as long as your account is active, and updated regularly to ensure accuracy.
• Financial Transaction Data: Retained for a minimum of 7 years to meet anti-money laundering (AML) legal requirements and financial reporting obligations.
• KYC Records: Retained for a minimum of 5 years after account closure for legal compliance purposes.
• Usage Log Data: Retained for 12 months for security and technical troubleshooting purposes.
• Closed Account Data: After an account is closed at the member's request, data not required by law will be deleted or anonymized within 90 days.

9. Links to Third-Party Websites

The Kelinci88 platform may contain links to third-party websites or services in certain contexts. Our Privacy Policy does not apply to those websites or services. Kelinci88 is not responsible for the privacy practices or content of any third-party website.

We encourage you to review the privacy policies of any third-party websites you visit through links on our platform. This includes game provider websites and payment service provider sites such as Touch 'n Go, GrabPay, or Maybank2u when you complete transactions on their platforms.

10. Changes to This Privacy Policy

Kelinci88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Members will be notified of any significant changes via their registered email or in-account notifications.

The "Last Updated" date at the top of this document will be revised whenever changes are made. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.

Your continued use of the Kelinci88 platform after changes take effect will be considered your acceptance of the updated Privacy Policy. If you disagree with the changes, you have the right to request account closure and data deletion in accordance with the procedures set out in Section 7.

11. Contact Kelinci88's Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how Kelinci88 handles your personal data, please reach out to us through the following channels:

• Privacy Email: support@kelinci88.asia (subject: Privacy Enquiry)
• Live Chat: Available 24 hours a day, 7 days a week on the Kelinci88 platform
• Response Time: Within 24 hours for live chat; within 5 business days for complex written requests

Our Malay-language support team is ready to help you understand any aspect of this Privacy Policy. All privacy-related inquiries will be handled in strict confidence and resolved fairly in accordance with your rights as a member.